This Investor Charter is issued in accordance with guidelines prescribed by the
Securities and Exchange Board of India (SEBI)
and applicable circulars issued from time to time.

1. About Us

Navanu Consultant Private Limited operates as an Authorized Person (AP) of

Ashika Stock Services Limited

SEBI Registration No.: INZ000169130

Authorized Person Registration Details:

• NSE Registration No.: C|F|X-AP1701076263
• BSE Registration No.: C|F-AP01091201111976
• MCX Registration No.: 135142

All trading services are provided by Ashika Stock Services Limited as a SEBI-registered Stock Broker. Navanu Consultant Private Limited acts as an Authorized Person facilitating client services and account operations.

2. Vision

To provide ethical, transparent, and compliant stock broking facilitation services while safeguarding investor interests.

3. Mission

• Ensure fair and transparent dealings
• Provide prompt and efficient client service
• Maintain regulatory compliance at all times
• Support investor awareness and grievance resolution

4. Services Facilitated

Through Ashika Stock Services Limited, we facilitate:

• Equity Cash Segment Trading
• Equity Derivatives (F&O)
• Currency Derivatives
• Commodity Derivatives (MCX)
• IPO / OFS Participation
• Online Trading Platform Access
• Contract Notes & Transaction Statements

5. Rights of Investors

As an investor dealing through a SEBI-registered stock broker, you are entitled to:

1. Receive complete account opening documentation.
2. Obtain Risk Disclosure Documents (RDD) and Rights & Obligations documents.
3. Receive contract notes within 24 hours of trade execution.
4. Receive funds and securities within prescribed timelines.
5. Get periodic ledger and holding statements.
6. Lodge complaints and receive resolution within regulatory timelines.
7. Approach Stock Exchanges or SEBI if grievances remain unresolved.

6. Responsibilities of Investors

• Provide accurate KYC and financial information.
• Read and understand all risk disclosures before trading.
• Verify contract notes and ledger statements regularly.
• Keep login credentials confidential.
• Report unauthorized transactions immediately.
• Avoid dealing with unregistered intermediaries.

7. Do’s and Don’ts

Do’s

• Trade only through SEBI-registered brokers.
• Verify trades through exchange platforms.
• Keep your mobile number and email updated.
• Review margin statements and holding statements regularly.

Don’ts

• Do not share passwords or OTPs.
• Do not sign blank documents.
• Do not rely on guaranteed return schemes.
• Do not act on unsolicited investment tips.

8. Grievance Redressal Mechanism

Step 1:

Contact the Compliance Officer of
Ashika Stock Services Limited

Step 2:

If unresolved, escalate to the concerned Stock Exchange:

• National Stock Exchange of India (NSE)
• BSE Limited (BSE)
• Multi Commodity Exchange of India (MCX)

Step 3:

If still unresolved, lodge complaint on SEBI SCORES platform:
https://scores.sebi.gov.in

9. Important Disclosures

• Investments in securities markets are subject to market risks.
• Derivatives trading carries high risk and may not be suitable for all investors.
• Past performance is not indicative of future results.
• Investors are advised to carefully read all scheme and risk-related documents before trading.

10. Regulatory References

• Securities and Exchange Board of India – www.sebi.gov.in
• National Stock Exchange of India – www.nseindia.com
• BSE Limited – www.bseindia.com
• Multi Commodity Exchange of India – www.mcxindia.com